Effective Date: May 20, 2022
Thank you for visiting the PetIQ website (“Site”). This Site is provided by PetIQ, LLC (“PetIQ” or “we” or “us” or “our” to provide information about us, our business, our affiliates, and the products and services we and our affiliates offer.
QUESTIONS OR COMMENTS
If you have questions or comments about our or our affiliates’ business, products, services, or opportunities, you may contact us at the mailing address, email, or phone number displayed on the home page of the Site and on the “Contact Us” page or at [email protected]iq.com.
While we work to ensure that product information is correct, actual product packaging and materials may occasionally contain more and/or different information than that shown on our Site. We recommend that you do not solely rely on the information presented online and that you always read labels, warnings, and directions on product packaging before using or consuming a product. For additional information about a product, please call the phone number listed on the product’s label. You may also contact us for product-related questions at the toll free number displayed on the home page of the Site.
NO MEDICAL ADVICE
If you believe your pet is experiencing a medical emergency, please contact your local veterinarian immediately. While our Site does list an emergency phone number for veterinary services, neither PetIQ, nor any of our affiliates is a medical provider or licensed pet care professional, and this Site should not be used as a source of medical advice. Content on this Site is for reference purposes and is not intended to be a substitute for advice given by a veterinarian or other licensed pet-care professional. Contact your veterinarian if you have questions about a pet’s medical condition or use of any medications or supplements.
In consideration of your use of the Site, you agree to provide true, accurate, current, and complete information about yourself in all communications you send to us, our affiliates, and any vendor performing services related to this Site (“Account Information”). If you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we may refuse service to you and/or block your current and future use of the Site.
When you visit the Site or send emails to us, or our affiliates or vendor, you are communicating electronically, and you are giving your consent to receive electronic communications from the recipient. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
GRANT OF LICENSE
You may not use Content in any manner that suggests the endorsement by or an association with any third party entity, person, product or service offered by us or any of our affiliates or vendors without PetIQ’s prior written consent. You may not under any circumstances copy, print or download in any medium all or substantially all of the Content. You agree not to reproduce, duplicate, copy, sell, resell, use, access or exploit the Site or any information from the Site for any commercial purpose. You agree not to access the Site by any means other than through the interface that is provided by us for your use in accessing the Site. You may not remove copyright notices or other notices of intellectual property rights from the Site or any Content available on or through the Site.
We may suspend or terminate your access to all or part of the Site, without notice, for any conduct that PetIQ, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of PetIQ, or any of our affiliates, or any third party service provider.
PetIQ makes reasonable efforts to provide accurate information about product availability on the Site. Nevertheless, availability errors may appear on the Site. Accordingly, PetIQ does not guarantee the availability of products or services set forth on the Site.
ASSUMPTION OF RISK
Your access and use of this Site and any other site on the internet, including the products, goods, materials, information, services, and any other resources contained in, offered, or provided in connection with them, is solely at your own risk and subject to all applicable local, state, national, and international laws and regulations. Although PetIQ has endeavored to create a secure and reliable Site, the confidentiality of any communication or material transmitted to/from this Site over the internet cannot be guaranteed. PetIQ has no liability for interruptions or omissions in internet, network or hosting services. To the maximum extent permitted by law, you assume the sole and complete risk of using this Site and the Content.
LINKS TO OTHER SITES
You agree to remove any link from your website or any other internet location to this Site upon our request. Deep linking to the Site’s internal pages is expressly prohibited.
EVENTS BEYOND OUR CONTROL
You expressly absolve and release PetIQ, its affiliates, parent company, subsidiary and all other related companies, and all of their respective officers, directors, employees, shareholders, legal representatives, attorneys, agents, successors and assigns, from any claim of harm resulting from a cause beyond its control including, but not limited to, the failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses or software failures, unauthorized access, theft, operator errors, severe weather, earthquakes or natural disasters, supply chain disruptions, strikes or other labor problems, wars, terrorism or governmental restrictions.
ALL PRODUCTS, GOODS, MATERIALS, INFORMATION, SERVICES, AND OTHER RESOURCES PROVIDED OR MADE AVAILABLE THROUGH THIS SITE, INCLUDING ALL OF ITS CONTENT, ARE PROVIDED BY PETIQ ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND. PETIQ MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, TO YOU OR ANY OTHER PERSON OR ENTITY AS TO THE ACCURACY, RESULTS, TIMELINESS, COMPLETENESS, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE WITH RESPECT TO THE SITE, ANY SITE CONTENT, OR ANY PRODUCTS, GOODS, MATERIALS, INFORMATION, OR SERVICES PROVIDED OR OTHERWISE MADE AVAILABLE THROUGH THIS SITE. NO INFORMATION CONVEYED (WHETHER ORALLY OR IN WRITING) BY PETIQ, ITS PARENT COMPANY, SUBSIDIARIES, AFFILIATES, RELATED COMPANIES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, LEGAL REPRESENTATIVES, ATTORNEYS, AGENTS, SUCCESSORS, OR ASSIGNS REGARDING ANY PRODUCTS, GOODS, MATERIALS, INFORMATION SERVICES, OR OTHER RESOURCES PROVIDED OR OTHERWISE MADE AVAILABLE THROUGH THIS SITE SHALL CREATE SUCH A WARRANTY. FURTHER, THE INFORMATION AVAILABLE ON THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. PETIQ MAY MAKE MODIFICATIONS AND/OR CHANGES IN THIS SITE OR IN THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES DESCRIBED IN THIS SITE AT ANY TIME, FOR ANY REASON. YOU ASSUME THE SOLE RISK OF MAKING USE OF THIS SITE, THE CONTENT IT PROVIDES, AND ANY PRODUCTS, GOODS, MATERIALS, INFORMATION, SERVICES, OR OTHER RESOURCES PROVIDED OR OFFERED THROUGH THIS SITE.
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES WILL PETIQ BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR ACCESS OR USE OF THIS SITE, THE CONTENT IT PROVIDES, OR ANY PRODUCTS, GOODS, MATERIALS, INFORMATION, SERVICES, OR OTHER RESOURCES PROVIDED OR OFFERED THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO, COMPENSATION, REIMBURSEMENT OR DAMAGES ON ACCOUNT OF THE LOSS OF PRESENT OR PROSPECTIVE PROFITS, EXPENDITURES, INVESTMENTS, OR COMMITMENTS, WHETHER MADE IN THE ESTABLISHMENT, DEVELOPMENT, OR MAINTENANCE OF BUSINESS REPUTATION OR GOODWILL, FOR LOSS OF DATA, COST OF SUBSTITUTE MATERIALS, PRODUCTS, SERVICES, OR INFORMATION, COST OF CAPITAL, AND THE CLAIMS OF ANY THIRD PARTY, OR FOR ANY OTHER REASON WHATSOEVER, EVEN IF PETIQ HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
TO THE EXTENT PERMITTED BY LAW, PETIQ DISCLAIMS LIABILITY FOR ANY DIRECT DAMAGES BASED ON YOUR ACCESS OR USE OF THE SITE, SITE CONTENT, AND ANY PRODUCTS, GOODS, MATERIALS, INFORMATION, SERVICES, OR OTHER RESOURCES PROVIDED OR OFFERED THROUGH THIS SITE. FURTHER, IF A THIRD PARTY OTHER THAN PETIQ PROVIDES PRODUCTS, GOODS, MATERIALS, INFORMATION, SERVICES, OR OTHER RESOURCES PROVIDED OR OFFERED THROUGH THIS SITE, PETIQ DISCLAIMS LIABILITY FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES BASED ON OR ARISING OUT OF SUCH THIRD PARTY’S PROVISION OF PRODUCTS, GOODS, MATERIALS, INFORMATION, SERVICES, OR OTHER RESOURCES.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
REVIEWS AND SUBMISSIONS
Certain pages on the Site may enable you to rate and review products and/or services. In addition, PetIQ welcomes your feedback and suggestions about how to improve this Site, as well as other submissions related to this Site and any products or services offered in connection with this Site. Any reviews, ratings, ideas, suggestions, information, know-how, material, or any other content (collectively, “Submissions”) received through this Site, or through other forms of communication such as mail or email, will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for PetIQ to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works of, display (in whole or part) worldwide, or act on such Submissions without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such Submissions. You expressly acknowledge and agree that you waive any claim to the contrary. We may, but are not obligated to, use and/or provide any author attributions related to any Submissions. Please note that any information you post publicly to our Site will become part of a Public Forum. PetIQ cannot control how information you choose to place into or share within a Public Forum is collected, used, or further shared.
PetIQ reserves the right to block or remove Submissions that PetIQ, in its sole discretion, determines to be (a) fraudulent, deceptive or misleading; (b) defamatory, abusive, or obscene; (c) in violation of any law or regulation; (d) in violation or alleged to be in violation of a third party’s rights; (e) describing an off-label use; or (f) otherwise unacceptable to PetIQ for any reason.
If you believe any Submission posted by a third party infringes your copyrights, you may request that we remove the Submission (or disable access to the Submission) by contacting us and providing the following:
- Identity of the work subject to your copyright, which you believe to be infringed. Please describe the work and, where possible, include a copy or the location (e.g., URL) of an authorized version of the work.
- Identity of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
- Your contact information, including name, address, telephone number, and e-mail.
- A statement that you have a good faith belief that the complained of use of the materials is not authorized by you, another copyright owner, its/their agent, or the law.
- A statement that the information you supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
- A signature or the electronic equivalent from the copyright holder or authorized representative.
Send this information to us by email at: [email protected].
In an effort to protect the rights of copyright owners, we maintain a policy for the termination of Site users who are repeat infringers/offenders, if such action is deemed appropriate in PetIQ’s sole discretion.
GOVERNING LAW AND FORUM
SUSPENSION OR TERMINATION
NATURE OF RELATIONSHIP AND SEVERABILITY
ENTIRE AGREEMENT AND RESERVATION OF RIGHTS